You may cancel your booking at any time by calling us however there may be some charges applicable to it as per conditions below:
Cab Cancelation - 48 hours prior to pick-up time - Full Refund ( Except Service fee of Rs 100/Cab for local trip, Rs 250/Cab for outstation trip )
Tempo Traveler Cancellation, 48 hours prior to pick-up time - Full Refund ( Except Service fee of Rs 1000/Cab for local trip, Rs 2000/Cab for outstation trip )
Cab Cancelation Between 48 Hours - 24 Hours - 10% of Total Trip Cost or Service Fee, whichever is higher , will be charged and rest will be refunded
Within 24 hours of pick-up time - 20% of Total Trip Cost , Whichever will be higher, will be charged and rest will be refunded.
While on trip or Same Day Cancellation - 100% of trip cost will be payable considering number of days, kms from garage to garage & Driver Allowance. No Refund will be entertained.
In case of luxury car cancelation only 25% of advance amount will be refund.
In case of Postponed of trip, Cancellation Policy may be changed as below.
48 Hours prior information about date change for budget & family cab- No Charge for changing in date and time
Information about date change in Tempo Traveler Booking, if given 48 Hours prior- Rs 500, If Given 24 Hours Prior- Rs 1000, If change same day , no change allowed ( Above cancellation policy may apply and we can postpone the trip by making new booking)
REFUNDS
Refunds, as applicable per the cancellation policy, will be processed through the same online mode in 10-12 days
